In a recent interview with The Economic Times at the Global Fintech Fest 2026, Ishan Sharma, a prominent figure at Juspay, shared insights into the evolving landscape of digital payments. With over a decade of experience in addressing payment challenges at a population scale, Sharma's perspective is particularly relevant for fintech sectors in emerging markets like Nigeria.
Understanding Population-Scale Payments
Sharma emphasized the concept of population-scale payments, which refers to systems designed to handle transactions for large numbers of users efficiently. This approach is essential in countries with vast populations, such as India and Nigeria, where traditional payment systems often struggle under high demand.
The Rise of Agentic Commerce
Another key point was the rise of agentic commerce, a trend where individuals or small entities act as agents to facilitate transactions. This model not only empowers users but also enhances financial inclusion by allowing more people to participate in the economy. In Nigeria, where many individuals operate small businesses, this concept could revolutionize how commerce is conducted.
Building Technology for a Global Market
Sharma highlighted the importance of creating solutions that are scalable and adaptable for international markets. He stressed that Indian fintechs, like Juspay, are not just catering to local needs but are also aiming to build solutions that can be exported globally. For Nigeria, this means potential access to cutting-edge payment technologies that can streamline operations for local businesses.
Fintech Collaboration in Nigeria
As the Nigerian fintech ecosystem continues to grow, collaboration becomes crucial. Drawing parallels from Sharma's insights, Nigerian fintech companies can learn from India's experience while also tailoring solutions to meet local needs. This could involve partnerships that leverage technology to address specific challenges faced by Nigerian consumers and businesses.
Conclusion
The insights shared by Ishan Sharma at the Global Fintech Fest 2026 provide a roadmap for the future of payments, particularly in regions with significant growth potential like Nigeria. As fintechs around the world look to innovate, the lessons learned from India's journey can play a vital role in shaping the future of digital payments in Nigeria and beyond.
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